Hotel Neptuno Playa Valencia, S.L.
Who is RESPONSIBLE FOR THE TREATMENT?
The data that is collected or voluntarily provided to us through the Website, either by browsing it, as well as all those that you can provide us in the contact forms, via email or by telephone, will be collected and processed by the File Manager, whose data is indicated below:
Identity Hotel Neptuno Playa Valencia, S.L.
Postal address Paseo Neptuno, 2, – 46011 – Valencia (VALENCIA)
Contact DPD firstname.lastname@example.org
VALENCIA Registry, Volume 7805, Book 5110, Folio 47, Page V-96888, Inscription 1, 27-0.
If, for any reason, you want to contact us in any matter related to the processing of your personal data or privacy (with our Data Protection Delegate), you can do so through any of the means indicated above.
Volume: 7805, Book: 5110, Folio 47, Sheet V-96888, Inscription 1, 27-0
When, why, who, how, for what and for how long do we process your personal data?
When and why?
You can browse most of our web pages without providing any personal information, but in some cases this information is necessary to provide you with the electronic services you request from us.
If we need to collect personal data to provide the service, we will treat the information according to the policy set forth in this document and in the specific conditions of the specific service in question (if any), which contain specific privacy statements on the use of data. and they inform you of why, for what, how, for how long we treat your personal data and what security measures we implement.
Who collects your data?
The collection and processing of personal data that you can provide us with is carried out by our entity or, where appropriate, its data processors. In relation to the latter case, these managers are third parties who are required by contract that their activity respect the law and implement the appropriate security measures to protect said data.
The personal data that we request, or that you provide us by reason of your browsing, are used to manage, provide and improve the services you have requested.
For example, we will process your personal data to be able to manage the queries you send us, to be able to manage your participation in personnel selection processes, to send you electronic communications if you request it, and/or to compile statistics. .
In this sense, we ask you for an email when you use our contact forms on the web. We only collect the sender’s personal data necessary to respond to you.
When you subscribe to our newsletters, we also request an email address to be able to provide you with the service. In any case, you can manage your cancellation of the service whenever you wish and we put the means at your disposal to do so.
How do we treat your data?
We only collect personal information to the extent necessary to achieve a specific purpose. The information will not be used for a purpose incompatible with that described.
We only disclose the information to third parties if it is necessary for the fulfillment of the purpose of the service and only to the people who need to know them. All this in order to provide the service treating your personal data with confidentiality and reserve, in accordance with current legislation.
In any case, our entity adopts security measures to protect the data against possible abuse or unauthorized access, alteration or loss.
How long do we keep your data?
We keep the data only for the time necessary to fulfill the purpose of its collection or its subsequent processing. The retention period of the data will depend on the service and in each service the duration of the processing of personal data will be indicated.
At the end of this document we provide a table with the specific retention periods.
For what purposes are we going to treat your personal data?
We treat your personal data in order to (i) manage your purchase or service provided; (ii) maintain the contractual and pre-contractual relationship for invoicing, budget preparation and monitoring thereof, as well as sending information by electronic means regarding your request; (iii) sending communications about commercial information by electronic means that may be of interest to you, provided that there is express authorization; (iv) we will be able to create a commercial profile based on the information you provide us in order to be able to offer you products and services according to your interests. No automated decisions will be made based on said profile.
We treat your personal data for the purpose of (i) billing and (ii) maintaining commercial contact, (iii) as well as sending you information by electronic means about our products or services.
– Web or email contacts:
We treat your personal data in order to (i) answer your queries and requests; (ii) manage the requested service or process your order; (iii) send you commercial information by electronic means that may be of interest to you, provided there is express authorization; (iv) we will be able to create a commercial profile based on the information you provide us in order to be able to offer you products and services according to your interests. No automated decisions will be made based on said profile.
– Contacts social networks:
We process your personal data in order to (i) answer your queries and requests, (ii) manage the requested service, answer your request or process your order and (iii) interact with you and create a community of followers.
We treat your personal data in order to (i) count on you in the hiring selection processes, (ii) summon you for job interviews and evaluate your candidacy, (iii) communicate your CV to group companies, collaborators or related with the sole objective of making you participate in your selection processes, provided that you have given us your consent.
– Participants in our contests:
We treat your personal data in order to manage your participation in the contests that we organize as well as publicize the winners of the contest and the award ceremony.
The winners may be photographed or recorded on video and broadcast in any of the media, our website or other media. Consequently, it is possible that the image of the participants is captured, recorded and/or reproduced as an accessory to the main activity.
– Website users:
By browsing our website we collect information about your browser, your device and the data of the use you make of our website as well as any information you provide us when using our website. In an anonymized or aggregated form, we can record the IP address (identification number of the device’s Internet access, which allows devices, systems and servers to recognize and communicate with each other).
The purpose of the treatment is (i) to obtain practical knowledge about the way in which users use our website that allows us to improve it; (ii) perform statistical analysis to help us improve our business strategy; (iii) perform web performance analytics and (iv) for technical security and system diagnosis.
The data we obtain is not related to a specific user and will be stored in our databases.
The aforementioned data, as well as the personal data that you provide us with, are stored through cookies that are collected in a pseudonymized format and are subject to the presentation of objections to the processing of these personal data, as detailed in the Policy of Cookies.
You can consult the Cookies Policy in the corresponding section.
In the same way, from our web page the utility of Google Maps can be provided, which could have access to your location, in the event that it is allowed, in order to provide you with greater specificity about the distance and/or paths to our
The Portal may host blogs, forums, and other social network applications or services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, over whom we have no control.
What is the legitimacy for the treatment of your data?
The legal basis for the treatment of your data is (i) the execution of a contract and maintenance of the contractual relationship and (ii) your consent that is requested for the sending of offers of products and services through electronic means, without that in no case the withdrawal of this consent conditions the execution of the contract.
The legal basis for the processing of your data is (i) the execution of a contract in which the interested party is a party or for the application of pre-contractual measures.
– Web or email contacts:
The legal basis for the treatment of your data is (i) the consent of the interested party.
All our forms have a checkbox that must be checked to access the services offered.
The purposes of the treatment will be the following:
a) Manage queries or requests for information that you send us through the Website, email or telephone.
b) Sending communications, special promotions, news or actions that are of interest to you or that you request, even by electronic means. As it is an accessory purpose to the main one, you must check the box enabled for this purpose.
The personal data that you provide us by this means will not be communicated to third parties, being Hotel Neptuno Playa Valencia, S.L. who gives, directly response to this type of consultation.
– Contacts social networks:
The legal basis for the processing of your data is the acceptance of the contractual relationship with the provider of the corresponding social network manifested when registering in its application and in accordance with its privacy policies, which is external to us.
– Work with us:
In the event that you provide us with your curriculum vitae, either through the Website, email or physically at the address or any headquarters of Hotel Neptuno Playa Valencia, S.L. will incorporate them into its database. The resume will be stored for a period of 1 year, after which, if we have not contacted you, it will be deleted.
The legal basis for the treatment will be based on the express consent granted by the interested party for the treatment of the data contained in the curriculum when sending it and checking the box enabled for this purpose.
The purpose of the treatment is to incorporate you into present and future selection processes of Hotel Neptuno Playa Valencia, S.L. or any entity belonging to the business group.
In the event that the interested party finally joins Hotel Neptuno Playa Valencia, S.L. or any of the entities belonging to the business group, your data will be incorporated into a database owned by the same, in order to internally manage the employee-employer employment relationship.
– Newsletter delivery:
The Website allows the option of subscribing to the Newsletter of Hotel Neptuno Playa Valencia, S.L. For this, it is necessary that you provide us with an email address to which it will be sent.
Such information will be stored in a database of Hotel Neptuno Playa Valencia, S.L. in which it will remain registered until the interested party requests its withdrawal or, where appropriate, is terminated by Hotel Neptuno Playa Valencia, S.L. of sending it.
The legal basis for the processing of this personal data is the express consent given by all those interested parties who subscribe to this service by checking the box provided for this purpose.
The email data will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.
– Participants in our contests
The personal data collected will not be transferred to third parties.
– Website users:
To which recipients will your data be communicated?
Your data will not be transferred to third parties outside the service we provide, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased.
Your data may also be communicated to our service providers when necessary for the execution of the contract. In these cases, the person in charge of treatment has agreed by contract to use the data only for the purpose that justifies the treatment and to maintain adequate security measures.
What security measures do we apply?
You can rest assured, we have adopted appropriate technical and organizational measures to guarantee the confidentiality, integrity and availability in the processing of your personal data that we carry out, specifically those that prevent the loss, misuse, alteration, unauthorized access and theft of data. personal.
What are your rights when you provide us with your data?
You can exercise your rights of access, rectification, deletion, portability, limitation or opposition to the processing of your data, including the right to withdraw your consent, as detailed below:
Right of access: You can ask us if we are treating your data and how.
Right of rectification: You can ask us to update your personal data if it is incorrect, and delete it if you wish.
Right to limit treatment: In this case, they will only be kept by us for the exercise or defense of claims.
Right of opposition: After your request to oppose the treatment, we will stop treating the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims have to continue treating.
Right to data portability: In case you want your data to be processed by another company, we will facilitate the portability of your data to the new person in charge.
Right of deletion: You can request that we delete your data when they are no longer necessary for the treatment, you withdraw your consent, it is an illegal treatment or there is a legal obligation to do so. We will analyze the assumption and apply the law.
If you need more information about what rights you have recognized in the Law and how to exercise them, we recommend you contact the Spanish Agency for Data Protection, which is the control authority in terms of data protection.
In the event that we have not assisted you in the exercise of your rights, you can file a claim with the Spanish Data Protection Agency.
We have forms for the exercise of rights that can be requested from the email address mentioned above; You can also use those prepared by the Spanish Data Protection Agency or those of third parties. These forms must be signed electronically or be accompanied by a photocopy of the DNI. If you act through a representative in the same way, you must be accompanied by a copy of your ID or with an electronic signature.
The forms must be submitted in person or sent by post or email to the addresses that appear in the “Responsible” section.
The maximum term to resolve is one month from the receipt of your request.
How long will we keep your data?
Personal data will be kept as long as you maintain a relationship with us.
At the end of the same, the personal data processed in each of the indicated purposes will be kept during the legally established periods. In case there is no such legal period until the interested party requests its deletion or revokes the consent granted, or during the period that a judge or court may require them according to the limitation period for legal actions.
In each treatment or type of data, we provide you with a specific period, which you can consult in the following table:
File Document Conservation
Clients – Invoices – 10 years
– Forms and coupons – 15 years
– Contracts – 5 years
Human Resources – Payroll, TC1, TC2, etc. – 10 years
– Resumes – Until the end of the selection process, and 1 more year with your consent
– Data of temporary workers. – 4 years
– Worker file. – Up to 5 years after discharge.
Marketing – Databases or web visitors. – While the treatment lasts.
Suppliers – Invoices – 10 years
– Contracts – 5 years
Access control – Visitor list 30 days
and video surveillance – Videos – 30 days blocking
– 3 years destruction
Accounting – Accounting Books and Documents. – 6 years
Fiscal – Keeping of the administration of the company, rights and obligations related to the payment of taxes. -10 years
Health and Safety – Workers’ Medical Records – 5 years
Insurance – Insurance policies – 6 years (general rule)
– 2 years (damage)
Purchases – Registration of all deliveries of goods or provision of services, intra-community acquisitions, imports and exports for VAT purposes. – 5 years
LOPD – Treatment of personal data – 3 years
– Personal data of employees stored in the networks, computers and communications equipment used by them, access controls and internal management/administration systems – 5 years